Ethical Line

Crassula's values and principles guide performance, supported by the professional ethics of our collaborators. Our ethical line includes:

  • Transparency and honesty in all actions.
  • Organizational culture with shared values.
  • Acting with equality, freedom, assertive communication, respect, and solidarity.
  • Satisfying the needs of internal and external customers.
  • Promoting social responsibility with visible impact.
  • Minimizing internal conflicts between areas.
  • Maintaining information confidentiality.
  • Reporting unethical behavior to the appropriate area.

Corporate Social Responsibility Policy

Our CSR policy defines our commitment to employees, customers, and the broader community—improving quality of life and protecting the environment, aligned to our values.

  • Respecting rights, fair wages, and safe working conditions.
  • Promoting diversity and equal opportunities in a safe environment.
  • Supporting employees and families with benefits and strong relations.
  • Supporting neighboring communities with sustainable programs.
  • Facilitating health initiatives (e.g., PCR testing for medical personnel and families).

Quality & Integral Management Policy

We improve health by offering high-quality, effective medicines with excellent service. We commit to:

  • Providing decent, safe working conditions.
  • Guaranteeing quality and reliability of products and services.
  • Using resources rationally to mitigate climate change.
  • Meeting needs and complying with legal, regulatory, and stakeholder requirements.
  • Maintaining information security and confidentiality.

Corporate Reputation & Communication Policy

We communicate to promote and protect Crassula’s reputation—honestly, transparently, and coherently—inside and outside the organization. We will:

  • Preserve and promote our image with planned, integrated communications.
  • Plan short-, mid-, and long-term actions across efficient channels.
  • Strengthen internal culture with training for assertive communication.
  • Continuously improve techniques to face new communication challenges.

Corporate Social Responsibility Program

We contribute to social programs so employees feel proud to belong to a company focused on improving lives:

  • Angel Volunteers: Community solidarity and open collaboration on planned activities.
  • Healthy Living: Guidance and plans for healthier lifestyles; extracurricular physical activities.
  • Protect Your Health: Promotion and prevention initiatives supporting emotional, physical, and social well-being.

Corporate Social Management Policy

We promote organizational social commitment aligned with our values, providing:

  • Respect for diversity and equal opportunities.
  • Assertive, constructive communication that impacts the community.
  • Strengthening of social work through our foundation, Luz del Velador.
  • Sustainable working conditions that enable our mission.